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Privacy Policy

Last updated: [TODO date]

Working template, pending legal review and company registration. Replace every bracketed [TODO] item and have a solicitor confirm before launch.

1. Who we are

Anvelo ("we", "us") provides AI-led revenue services to car dealerships and finance companies. Anvelo is a trading name; the operating company is [TODO legal entity], company number [TODO], registered at [TODO address]. For any privacy question, contact privacy@anvelo.ai.

2. Information we collect

  • Details you submit through our forms, name, work email, dealership or company, phone number, and your message.
  • Booking details when you schedule a call through our scheduling provider.
  • Technical data such as IP address, browser and usage information collected through standard server logs.

3. How we use your information

To respond to your enquiry, provide and improve our services, arrange calls, and meet our legal obligations. We do not sell your personal data.

4. Lawful bases (UK GDPR)

We rely on your consent, our legitimate interests in responding to business enquiries, and the performance of a contract where one is in place.

5. Sharing

We share data with trusted service providers who help us operate, for example hosting, scheduling, and workflow automation, under appropriate agreements. [TODO: list named processors.]

6. International transfers

We operate across the United Kingdom and the Gulf (UAE, Saudi Arabia, Qatar). Where data is transferred internationally, we use appropriate safeguards. [TODO: confirm mechanism.]

7. Retention

We keep personal data only for as long as necessary for the purposes above, then delete or anonymise it.

8. Your rights

You have rights to access, correct, erase, restrict, port and object to the processing of your personal data. You may also complain to the UK Information Commissioner's Office (ICO).

9. Cookies

We keep non-essential cookies to a minimum and do not use intrusive advertising trackers, which is why you will not see a cookie consent banner. [TODO: confirm analytics in use and update if this changes.]

10. Changes & contact

We may update this policy from time to time. Questions? Email privacy@anvelo.ai.